Zapier Integrations

 Trigger/ActionPlan Availability
New Form ResponseTriggerTeam and higher
Published Blog PostTriggerTeam and higher
New or Updated Store OrderTriggerTeam and higher
New or Updated Site CommentTriggerTeam and higher
Add Collection RowActionAgency and higher
Update Content LibraryActionCustom

Zapier allows you to connect to the different services on Zapier to create automated events. For example, you can send a Slack message when a new comment is added to a site or update Salesforce when a form is submitted on a site. Use the Zapier integration to:

  • Capture lead information on your sites and add to your CRM
  • Create and update content Collections
  • Add site comments to Slack

This is done by creating Zaps. Zaps consist of a trigger and an action. You have the following options:


  • New or Updated Site Comment
  • New Form Response
  • Published Blog Post
  • New or Updated Store Order


  • Update Content Library
  • Add Collection Row

Create Zaps

To create Zaps:


Zapier integrations can be set up by account owners, and team members that are part of the Admin permission group only. The Zapier examples in the editor are displayed for account owners only.

  1. Sign up or login to your Zapier account.
  2. Under App Event, search for IONOS.
  3. Under Trigger Event, choose an event. You have the following options:
    • New or Updated Site Comment
    • New Form Response
    • Published Blog Post
    • Store Order
  4. Click Continue.
  5. Select your account, and follow the instructions to log in.
  6. Click Test trigger, and then click Continue.
  7. Under App Event, search for the app you want to perform an action when the event is triggered (for example, Slack).
  8. Follow instructions to connect the app and set up the action, and then click Test & Continue.
  9. Click Turn Zap On.

For more help creating Zaps, visit the Zapier help center at

  • When using forms in your Zap, make sure the form you want to use has at least one response, otherwise you are not able to select it in Zapier.
  • You can customize messages (such as your Slack message) by adding fields from the Zapier integration:

  • You can also map form fields to rows in your spreadsheet or CRM using the Zapier integration: