Store for Square

Square Point of Sale (POS) is feature-rich system that provides everything you need to accept payments in your retail space.

With Store's application for Square, you can start selling anywhere. Store and Square will automatically update your inventory, and order data across online and offline channels so you do not have to track your digital and physical sales separately.

Start Selling Online (Existing Square Merchants)

To start selling online with Store, install the Store application for Square and create a Store online store. Store automatically imports Square inventory to your online store.

To create an online store:

  1. Log in to your Square account and click Apps in the side menu.
  2. Navigate to the eCommerce category.
  3. Under the Ecwid app listing, click Get Started.
  4. To provide the required permissions to the app, click Allow.
  5. Type your name, email, and password to create a new account.
  6. Answer a short questionnaire to complete registration.

Your online store is loaded with all your Square products and preconfigured with Square payments.

When you create an online store, the Free plan allows automatic import of up to 250 products from Square to Store.

Connect Store with Square (Existing Store Merchants)

Connect your Store with a Square system to track both online and offline inventory and sales. Using this sync can help prevent discrepancies and overselling.

To connect your Store with Square:

  1. Go to the Store Menu, click All Sales Channels, and then click POS.
  2. Click Connect Square.
  3. Click Sync your inventory.
  4. Store will redirect you to the Square dashboard. Sign into your Square account.
  5. Click Allow to provide the required permissions.
    Store and Square are now connected.
  6. To populate your Store catalog with inventory from Square, click Import products from Square. If you want to sell offline with Square, you can Export products to Square.

To change the Square account your Store is connected to and disconnect your store from Square, go to the Store Menu, click All Sales Channels, and then click Square. To remove Square as a payment method, go to the Store Menu, click Payments, and connect your store to another Square account.

Synchronization Between Store and Square

  • Merchants who created their Store through Square can access automatic two-way updates of inventory, product catalog, and orders.
  • Merchants with Store stores created independently can connect with Square and automatically sync inventory, product catalog, and orders.

Initial Product Import

when you create a new Store store through Square, we automatically import up to 250 products from Square to Store. This import transfers the following details:

  • SKU (if a Square product does not have SKU, Store will set its Square product ID as SKU)
  • Name
  • Price
  • Weight
  • Image
  • Description
  • Options with titles and price modifiers
  • Category

The initial import transfers products with unlimited stock levels.

Update the Catalog

While the initial import of products is automatic, the following information helps you manually sync updates to your catalog.

Import Products from Square

To update your catalog by importing products from Square:

  1. Go to the Store Menu, click All Sales Channels, and then click Square.
  2. Click Import products from Square.
    The rest of your products will be transferred to Store with updated stock levels.

To transfer new products created in Square to your catalog, launching the Import from Square transfers the following product details:

  • SKU (if a Square product does not have SKU, Store will set its Square product ID as SKU)
  • Name
  • Price
  • Weight
  • Image
  • Description
  • Options with titles and price modifiers
  • Category

While product stock levels sync automatically, any changes to other product details from Square (for example, prices, names, descriptions, options, variations) require a manual update.

  1. Go to the Store Menu, click All Sales Channels, and then click Products.
  2. Delete the product you want to update from the catalog.
  3. Go to All Sales Channels, and click Square.
  4. Click Import products from Square to launch the product details sync.
Note

If you delete a product in Square and do not want to sell it in Store, go to the Store Menu, click Catalog, and then click Products to remove the product from Store.

Export Products from Store

If you create new products in Store, you can transfer them to Square to sell the products at your retail outlet:

  1. Go to the Store Menu, click All Sales Channels, and then click Square.
  2. Click Export Store Products.
  3. The export tool transfers the following product details:
    • SKU
    • Name
    • Price
    • Stock level
    • Weight
    • Description
    • Options with titles and price modifiers
    • Variations
    • Category

While product stock levels sync automatically, any changes to other product details from Store (for example, prices, names, descriptions, options, variations) require a manual update.

  1. Go to the Square dashboard, and click Items.
  2. Delete the product you want to update from the catalog.
  3. Go to the Store Menu, click All Sales Channels, and then click Square.
  4. Click Export Store Products to launch the product details sync.
Note

If you delete a product in Store, and do not want to sell it through Square, go to the Square dashboard, and click Items to remove the product from Square manually.

Update Inventory

To ensure accurate stock count and prevent overselling, we automatically sync product stock levels between Store and Square when the following are true:

  • The option to Sync your inventory and sell offline with Square Register is enabled in Store (Store Menu, All Sales Channels, Square).
  • Products have matching SKU numbers in both systems.

Automatic inventory sync is available for Store stores registered through Square.

When selling with Square, Store updates your online product stock levels (for matching SKUs) within minutes of a new order. A reciprocal process occurs when products are purchased from your online store to keep your product stock levels up to date.

Sync Orders

Go to Store Menu, click All Sales Channels, then click Square, and enable Sync your inventory and sell offline with Square Register to automatically sync between Store and Square. Orders will sync if all of the following are true:

  • The order was paid for with Square payments.
  • The option to sync your inventory and sell offline with Square Register is enabled.

Orders created with Square will not appear in the Store Menu, but the system will automatically update the stock of the purchased products.

Set Up Location for Pickup Orders

If you provide pickup options from several locations, synchronization between online pickup orders and retail locations in Square is crucial. You must assign a pickup location for each pickup option in Store Menu. To set up a pickup option and specify a pickup location:

  1. Go to the Store Menu, and click Shipping & Pickup.
  2. Click Add In-store Pickup.
  3. Configure the pickup option by typing a name, instructions for the customer, and a pickup date and time.
  4. Select the desired store address from your list of active locations specified in Square's dashboard.
    Ensure your store locations are activated in your Square dashboard. For more information, see the Square Support Center.
  5. Click Add Pickup Option.

When a customer selects a pickup option at checkout, their order is associated with the corresponding business location in your Square dashboard.

Pricing and Features

When you create a new Store store through Square, we automatically import up to 250 products from Square to Store.

This product import is included in Store’s free plan. You can also start selling online with no site costs by adding Store to your site or using Store Starter Site.

In addition to the free plan, Store has three premium tiers for Square users. To scale your online store with automatic inventory updates and orders using Square, you can subscribe to one of the premium plans in the Store Menu, My Profile, Billing and Plans.

Square charges transaction fees for online orders using Square Payments. For more information, please visit their Support Center.