Widgets: Zoom

Widget Categories: Business

Note

As of June 8th, 2023 the Zoom widget is no longer available in the widget library or supported. The widget will remain on any site it is currently on. Once it is deleted from the site, the only way to get it back is to restore a backup that had it.

A Zoom meeting or the webinar can be seen by visitors in a frame on the site. In order to use the widget, you must have a Zoom account in zoom.us . The meeting settings are configured within zoom.us, and once the meeting details are added, you can click to join the meeting from the site.

For more information about Zoom, see the Zoom Help Center.

Note

Sites must be in HTTPS to use the Zoom widget.

Tip

Fore more information on widgets and the widgets library, see Widgets: Library and Overview.

Content Editor

To access the content editor:

  1. Right-click the widget, and click Edit Content. Configure the following:

    • Default Meeting ID. Type the default meeting ID for recurring meetings. To allow visitors to type a unique meeting ID, leave this blank. Type a Meeting ID if you are registering for a known event (recurring or not), so your customers do not need to enter the ID.

    • Request a meeting ID. If there is a default meeting ID for recurring meetings, disable this option.

    • Request a meeting password. Go to zoom.us to configure if the meeting requires a password. Ensure you have a way to communicate the password with your customers if you require one.

  2. Configure the text you want to appear on the buttons and fields of the widget (Join button, button text while joining, Name label, and so on).

Design Editor

To access the design editor, right-click the widget, and click Edit Design.

Configure the design of the Input fields and Join Button.

Troubleshooting

I received the following error message: "Your connection has timed out and you cannot join the meeting. Verify your network connectivity and try again".

To troubleshoot this error message, try the following:

  • Clear browser cache and cookies.

  • Try accessing zoom meeting from a different browser.

  • Try using a different Zoom account to create the meeting.

  • If you are creating the meeting using your personal meeting ID, try creating a meeting with a generated ID. If you created it with a generated ID, try creating a meeting with your personal meeting ID.

  • Check your Zoom profile settings on the Zoom website. Is your profile set to only create meetings by invite or host approval? Are all your meetings password protected by default? There are several settings that may affect this.